Shipping policy
Seoul Kart
Thank you for shopping with Seoul Kart. We are committed to delivering your order quickly and safely. Please review our shipping policy below.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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During high-demand periods (sales, holidays, product launches), processing times may be slightly longer.
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You will receive a confirmation email once your order has been shipped, including tracking information.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times:
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Domestic Shipping: 3–7 business days
Please note: Delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances
3. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
If you do not receive tracking details, please contact us at:
📧 gaganshopify0007@gmail.com
4. Incorrect Addresses
Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrectly provided addresses.
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If you notice an error, contact us immediately before your order is processed.
5. Lost or Stolen Packages
Seoul Kart is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If your package is marked as delivered but you have not received it:
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Check with neighbors or your local post office.
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Contact the shipping carrier directly.
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Reach out to us and we will do our best to assist you.
6. Damaged Items
If your order arrives damaged:
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Please contact us within 48 hours of delivery.
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Include clear photos of the damaged item and packaging.
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We will review and provide a replacement or solution as quickly as possible.
7. Contact Us
If you have any questions about your shipment, please contact us:
📧 Email: gaganshopify0007@gmail.com
🕒 Business Hours: Monday–Friday